Privacy Policy

Who we are

Shelterra Inc. respects your privacy and is committed to protecting your personal information.

Our website address is: https://shelterrainc.com

This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.

Information we collect

When you visit our website, we may collect certain information automatically or when you voluntarily provide it.

This may include:

Name
Email address
Phone number
Company name
Information submitted through contact forms
Technical data such as IP address, browser type, and device information

We collect this information to respond to inquiries, improve our services, and ensure proper functioning of the website.

Contact forms

If you contact us through a form on the website, we collect the information you submit in order to respond to your request.

The information provided through contact forms may be stored securely for customer service purposes. We do not use this information for unsolicited marketing.

Cookies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies help us understand:

how visitors interact with our website
which pages are visited most frequently
how users navigate the website

You can disable cookies through your browser settings if you prefer

Analytics

We may use analytics tools such as Google Analytics to better understand how visitors use our website.

These tools collect anonymous information such as:

pages visited
time spent on the website
geographic location (approximate)
device and browser type

This information helps us improve website performance and user experience.

More information about how Google uses data can be found here:
https://policies.google.com/privacy

Embedded content from other websites

Pages on this website may include embedded content (for example videos, images, or documents). Embedded content from other websites behaves in the same way as if the visitor had visited the external website directly. These websites may collect data about you, use cookies, or track your interaction with that embedded content.

How we share your data

Shelterra does not sell or rent your personal information.

Your information may be shared only with trusted service providers who assist us in operating our website or responding to inquiries, and only when necessary.

These providers are required to protect your information and use it only for the services they provide.

How long we retain your data

Information submitted through contact forms may be retained for a reasonable period in order to provide customer support and maintain business records.
We retain data only as long as necessary for operational, legal, or administrative purposes

Your rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

request access to your personal data
request correction of inaccurate data
request deletion of your personal information

To make such a request, please contact us using the contact information on our website.

Where your data is stored

Information collected through the website may be processed and stored on secure servers operated by our website hosting provider or trusted service providers.

We take reasonable measures to protect your data against unauthorized access or disclosure.

Changes to this policy

Shelterra may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted on this page.

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